2024 Warehouse Move
Hey folks, we’ve got a big update!
Unfortunately, external fulfillment didn't work out for us, and we’re moving back to our own new warehouse in Denver. This transition means a temporary shipping pause. While moving again so soon is not ideal, the upside is shipping and customer service will once again be done exclusively in-house, allowing for more personalized support going forward. Not only that, it will also allow us to finally offer free shipping on orders over $100.
We intend to start the move October 28th, which means the LAST shipping pickup will be 9am Friday, October 25th, as we are closed weekends. We hope you can complete all your Halloween shopping before this time!
*Note: this move is happening after Halloween orders have been fulfilled. Orders placed on/after the last shipping pickup wouldn't process and ship in enough time to arrive by the holiday.*
A short Halloween sale is taking place this Friday/Saturday which would be a good time to order in-stock items needed for the holiday or otherwise before we move. More details coming in the next day or so!
We aim to have the move completed by November 15th or before. We have a very small staff of only two, and we will be hiring outside services to help with the move, so we're giving ourselves a generous leeway to make sure we can have everything unpacked and put away in time for Black Friday and Cyber Monday. If we finish before the 15th, all the better!!
Beginning now, you should start sending returned items to our new address:
Arda Wigs
1145 W Custer PI. # 1145A
Denver, CO 80223
Please email customer service directly at order@arda-wigs.com with any related questions.
Thank you for your patience! Here's to staying put for a while! 🚛