Arda Coins: Our Loyalty Program!
Times, they are tough, and every little bit counts. That's why we offer returning customers a little bonus for shopping with us. For every dollar you spend, you'll get Arda Coins, and those coins bring you special benefits - and some pretty great savings.
| Tier |
Qualifying Yearly Spend |
Points Earned Per Dollar Spent | Points to Redeem $1 at Checkout | Applied Points Discount Value |
| Standard Wigmancer | $0 - $249.99 | 20 | 200 | 10% |
| Bronze Wigmancer | $250 - $499.99 | 22 | 200 | 11% |
| Silver Wigmancer | $500-$999.99 | 24 | 200 | 12% |
| Gold Wigmancer | $1000+ | 40 | 200 | 20% |
Points are a great way you can earn discounts on regular priced products. Sales are exciting, but they’re temporary - points can be used any time. It’s our way to thank you for being a loyal customer. You can get points for other activities, too, like signing up for our newsletter, referring your friends, and following us on social.
-FAQ-
Q: How does it work?
A: Every purchase you make counts toward your loyalty tier - once you reach a new tier level, you will automatically gain that tier. So if you gain Bronze status on April 10, 2024, you'll have a year to spend the amount to stay in bronze, or to spend the additional amount to move up to Silver. Your tier will move back down to Standard if you don't meet the Bronze minimum, or if you do move up to Silver, your calendar will start over from that spend date.
Q: What happens if I’m in one tier but I don’t spend the minimum amount to remain there?
A: The loyalty program automatically evaluates your spending over the past year. If you haven’t made the purchases necessary to remain in that tier, it will automatically place you into the proper one.
Q: Can points only be used on getting money off purchases?
A: We believe that's the best use of the points value, but we also have other incentives. For example, each tier can redeem a number of free* shipping coupons yearly:
Standard: 1 coupon (annually)
Bronze: 2 coupons (bi-annually)
Silver and Gold: 3 coupons (tri-annually)
Higher tiers also get early access to yearly sales. There are points redemptions for items like stickers, pins, t-shirts, and even mystery wigs and items. You could even redeem having a wig named after you!
*(Due to the nature of the program, all "free" items must have a minimum amount of points assigned to them in order to be redeemable.)
Q: Help, how do I redeem my points?
A: There is a points box located in the discount field! If you are having trouble seeing it, please expand the "View Order Summary" button in your checkout.
Q: Can I use a discount code with my points to redeem a purchase/during a sale?
A: Points can only be redeemed on regular priced items at this time, and cannot be combined with other sale vouchers. However, you will always earn points during sales.
Q: I want to pay with a gift card, will I still get points? And could I use points to pay on a remaining balance after my gift card is applied?
A: You won’t earn points if you use a gift card, but you will be able to redeem points and use a gift card at the same time. You will earn points, however, if you purchase a gift card.
Q: I'm a commissioner, do you have any discounts for me?
A: The Gold Wigmancer tier was made specifically for commissioners and those who purchase from us most, and its wholesale-level discount was designed to help people who are purchasing larger amounts with us, but who might not otherwise qualify for a wholesale account. As such, we will frequently invite commissioners directly into the Gold tier program if they can show us they have a working business and will meet the minimum yearly spend. If you are a commissioner who wishes to be grandfathered into the Gold Wigmancer tier, please email us at orders@arda-wigs.com with your website and socials to apply. We may also request further business information as part of the application process.
Q: You changed the tier amounts and now I'm kicked out of the tier I was in!
A: We know every one of our loyalty members is active in our program, so if our revamping of the tier system has resulted in you being bumped down, email us and we will replace you back into the tier you were in before we switched the system. Please be aware this grandfathering will only be good with a check into your account to see if you met the previous tier status before it was changed, and we will only be able to extend this one-time offer until our price increase on August 29, 2024.