-We are closed Dec 21-Jan 1 for the holidays. Last orders will ship out Dec 20th at Noon MST. Get any last minutes orders in before then please!- *CANADIAN CUSTOMERS: Canada Post strike ended Dec 17, USPS services will eventually resume but there may be delays as they catch up on backlogs. Thanks for your patience!
{"id":170939547660,"title":"Renee CLASSIC","handle":"renee-classic","description":"\u003cdiv\u003e\n\u003cdiv\u003e\u003cspan style=\"color: #ff2a00;\"\u003e\u003cstrong\u003eDUE TO THE COVID PANDEMIC AND WORKER SHORTAGE, LACE WIG RESTOCK IS TAKING MORE THAN 150 DAYS TO COMPLETE AND ARRIVE. OUT OF STOCK BACKORDERING HAS BEEN DISABLED FOR LACE UNTIL TIMES IMPROVE. IN STOCK WIGS ARE SHIPPING AS NORMAL. \u003c\/strong\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eIF THE COLOR IS NOT LABELED \"OUT\" IT SHOULD BE IN STOCK AND ABLE TO BE PURCHASED.\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cspan style=\"color: #ff2a00;\"\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cbr\u003e\n\u003cdiv\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003c\/div\u003e\n\u003cp\u003eOur Classic premium lace wigs have a wider span of lace up front and on the sides for maximum seamless styling! They also have a cap slightly larger than our signature cap - 24 inches! The front hairline has more ventilation compared to our non-premium lace styles.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eRenee is your answer to a lacefront Buttercup! The length of this style from the front hairline to the back length is around 28\" (71 cm) with the shortest layer being 12\"-13\" (30.5 - 33 cm). \u003cspan\u003eDue to the nature of the lace top,\u003cspan\u003e you will need a neutral colored wig cap or a latex cap in your skin tone to hide your hair. \u003cbr\u003e\u003cbr\u003e\u003cspan\u003eLacefronts are the best way to have a natural-looking hairline and are meant to be attached to your head with spirit gum or \u003cspan\u003elacefront\u003cspan\u003e tape.\u003cbr\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\"\u003e24\" cap before stretch\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e12.5\" lace hairline ear to ear\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e1\" ventilated hair on the sides \u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e2\" to 2.5\" ventilated hair in front\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e2 sewn-in wig clips at temples\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eNatural varying hairline and widow's peak\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eHeat-resistant up to 420°F\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e300-325°F recommended\u003c\/li\u003e\n\u003c\/ul\u003e\nWhile our lace front wigs all come with extra lace in the front so that you can add additional hair if you choose, we advise you to please not try on a lace front wig without trimming the extra lace first. The lace is not made to stretch and may rip if you attempt to put the entire piece over your head, ruining the natural looking hairline.\u003cbr\u003e\u003cbr\u003e\n\u003cp data-pm-slice=\"1 1 []\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003ePlease note: We do our best to display wigs as accurately as possible, but display heads are slightly smaller than life size and colors might appear different based on screen settings. Subsequently, the wig may be shorter on a person or very slightly in color. Please consider purchasing our color samples first if color accuracy is important.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cbr\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp style=\"text-align: center;\"\u003e \u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/1409\/1418\/files\/Cosplay-Wig-Renee-CL-057-Pale-Blonde-Top-1_medium.jpg?v=1539966116\" alt=\"\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/1409\/1418\/files\/Cosplay-Wig-Renee-CL-057-Pale-Blonde-Top-2_medium.jpg?v=1539966122\" alt=\"\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/1409\/1418\/files\/Cosplay-Wig-Renee-CL-057-Pale-Blonde-Top-3_medium.jpg?v=1539966136\" alt=\"\"\u003e\u003c\/p\u003e","published_at":"2018-02-05T11:00:00-07:00","created_at":"2018-01-31T09:02:48-07:00","vendor":"Arda Wigs USA","type":"Wig Shop","tags":["360","backorderable","Brand_Arda Wigs USA","Brigitte","CLASSIC","Dragon Prince","Fiber Type_CLASSIC Fibers","frontlace","Hairline_Lacefront Rounded","Kate 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style=\"color: #ff2a00;\"\u003e\u003cstrong\u003eDUE TO THE COVID PANDEMIC AND WORKER SHORTAGE, LACE WIG RESTOCK IS TAKING MORE THAN 150 DAYS TO COMPLETE AND ARRIVE. OUT OF STOCK BACKORDERING HAS BEEN DISABLED FOR LACE UNTIL TIMES IMPROVE. IN STOCK WIGS ARE SHIPPING AS NORMAL. \u003c\/strong\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eIF THE COLOR IS NOT LABELED \"OUT\" IT SHOULD BE IN STOCK AND ABLE TO BE PURCHASED.\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cspan style=\"color: #ff2a00;\"\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cbr\u003e\n\u003cdiv\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003c\/div\u003e\n\u003cp\u003eOur Classic premium lace wigs have a wider span of lace up front and on the sides for maximum seamless styling! They also have a cap slightly larger than our signature cap - 24 inches! The front hairline has more ventilation compared to our non-premium lace styles.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eRenee is your answer to a lacefront Buttercup! The length of this style from the front hairline to the back length is around 28\" (71 cm) with the shortest layer being 12\"-13\" (30.5 - 33 cm). \u003cspan\u003eDue to the nature of the lace top,\u003cspan\u003e you will need a neutral colored wig cap or a latex cap in your skin tone to hide your hair. \u003cbr\u003e\u003cbr\u003e\u003cspan\u003eLacefronts are the best way to have a natural-looking hairline and are meant to be attached to your head with spirit gum or \u003cspan\u003elacefront\u003cspan\u003e tape.\u003cbr\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\"\u003e24\" cap before stretch\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e12.5\" lace hairline ear to ear\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e1\" ventilated hair on the sides \u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e2\" to 2.5\" ventilated hair in front\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e2 sewn-in wig clips at temples\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eNatural varying hairline and widow's peak\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003eHeat-resistant up to 420°F\u003c\/li\u003e\n\u003cli style=\"text-align: left;\"\u003e300-325°F recommended\u003c\/li\u003e\n\u003c\/ul\u003e\nWhile our lace front wigs all come with extra lace in the front so that you can add additional hair if you choose, we advise you to please not try on a lace front wig without trimming the extra lace first. The lace is not made to stretch and may rip if you attempt to put the entire piece over your head, ruining the natural looking hairline.\u003cbr\u003e\u003cbr\u003e\n\u003cp data-pm-slice=\"1 1 []\" data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003ePlease note: We do our best to display wigs as accurately as possible, but display heads are slightly smaller than life size and colors might appear different based on screen settings. Subsequently, the wig may be shorter on a person or very slightly in color. Please consider purchasing our color samples first if color accuracy is important.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cbr\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp style=\"text-align: center;\"\u003e \u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/1409\/1418\/files\/Cosplay-Wig-Renee-CL-057-Pale-Blonde-Top-1_medium.jpg?v=1539966116\" alt=\"\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/1409\/1418\/files\/Cosplay-Wig-Renee-CL-057-Pale-Blonde-Top-2_medium.jpg?v=1539966122\" alt=\"\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/1409\/1418\/files\/Cosplay-Wig-Renee-CL-057-Pale-Blonde-Top-3_medium.jpg?v=1539966136\" alt=\"\"\u003e\u003c\/p\u003e"}

Renee CLASSIC

Previous Product | Next Product
Renee CLASSIC
Description
Color
(CL-053) Ash Blonde
(CL-055A) Champagne
(CL-056) Fairy Blonde
(CL-057) Pale Blonde
(CL-073A) Cool Brown
(CL-077) Deep Brown
(CL-078) Black
(CL-082) Silver
$112.00
Maximum quantity available reached.
DUE TO THE COVID PANDEMIC AND WORKER SHORTAGE, LACE WIG RESTOCK IS TAKING MORE THAN 150 DAYS TO COMPLETE AND ARRIVE. OUT OF STOCK BACKORDERING HAS BEEN DISABLED FOR LACE UNTIL TIMES IMPROVE. IN STOCK WIGS ARE SHIPPING AS NORMAL. 

IF THE COLOR IS NOT LABELED "OUT" IT SHOULD BE IN STOCK AND ABLE TO BE PURCHASED.

Our Classic premium lace wigs have a wider span of lace up front and on the sides for maximum seamless styling! They also have a cap slightly larger than our signature cap - 24 inches! The front hairline has more ventilation compared to our non-premium lace styles.

Renee is your answer to a lacefront Buttercup! The length of this style from the front hairline to the back length is around 28" (71 cm) with the shortest layer being 12"-13" (30.5 - 33 cm). Due to the nature of the lace top, you will need a neutral colored wig cap or a latex cap in your skin tone to hide your hair. 

Lacefronts are the best way to have a natural-looking hairline and are meant to be attached to your head with spirit gum or lacefront tape.

  • 24" cap before stretch
  • 12.5" lace hairline ear to ear
  • 1" ventilated hair on the sides 
  • 2" to 2.5" ventilated hair in front
  • 2 sewn-in wig clips at temples
  • Natural varying hairline and widow's peak
  • Heat-resistant up to 420°F
  • 300-325°F recommended
While our lace front wigs all come with extra lace in the front so that you can add additional hair if you choose, we advise you to please not try on a lace front wig without trimming the extra lace first. The lace is not made to stretch and may rip if you attempt to put the entire piece over your head, ruining the natural looking hairline.

Please note: We do our best to display wigs as accurately as possible, but display heads are slightly smaller than life size and colors might appear different based on screen settings. Subsequently, the wig may be shorter on a person or very slightly in color. Please consider purchasing our color samples first if color accuracy is important.


     

    WARNING: You may purchase a higher quantity than what we currently have in stock, but by placing this OUT OF STOCK item in your cart, you are agreeing to place your ENTIRE ORDER on BACKORDER! This means your order will not ship until it can be completely fulfilled by the backordered item(s). Orders cannot be split after they are placed. If you need available items sooner, please purchase them on a separate transaction. Please visit our Backorder Policies page and Restock page for details.

    Return Policy For Wigs And Related Items
    Wigs/accessories can be returned for store credit if the item was not worn, tried on, or altered, and only if all original packaging is included. Please contact at orders@arda-wigs.com within five business days of receipt. If item has been altered or worn, is missing packaging, or return request isn't made within five days, the eligibility for return is voided. We inspect items at our offices before approving any return to make sure they meet these requirements. Please be honest with your returns. If you’ve put it on your head, do not send it back. Believe it or not, we can tell. :)

    Full refunds will only be given in the event of a defective product. If a mistake was made by our shipping department we will happily ship you the correct item immediately. Return labels are provided free of charge so you can ship us back the mistaken or defective item.
    ALL SALES OF CLEARANCE AND DISCONTINUED ITEMS ARE FINAL.

    For more information regarding Returns and Privacy Policies, please click here!
    ALL SALES OF MAKEUP AND MAKEUP RELATED ITEMS ARE FINAL. If you receive a defective item please contact us at orders@arda-wigs.com. Please include first and last name, order number, and a description of any potentially defective items. An Arda team member will respond to you within 3 business days.

    Please add orders@arda-wigs.com to your email contacts or whitelist to avoid our response possibly being identified as spam.
    For more information regarding Returns and Privacy Policies, please click here!

    Return Policy For Crafting Items

    Crafting items can be returned for full purchase price in store credit sans shipping if the item was not open, used, or altered, and all original packaging is included. Please contact at orders@arda-wigs.com within five business days of receipt. If item has been altered, used, opened, is missing packaging, or return request isn't made within five days, the eligibility for return is voided. We inspect items at our offices before approving any return to make sure they meet these requirements.

    Full refunds will only be given in the event of a defective product. If a mistake was made by our shipping department we will happily ship you the correct item immediately. Return labels are provided free of charge so you can ship us back the mistake item.

    ALL SALES OF CLEARANCE AND DISCONTINUED ITEMS ARE FINAL.

    We currently have increased processing times due to reduced staffing because of COVID-19. We will keep you updated as our restock orders are completed, but all shipments both domestic and global are subject to change as the pandemic changes. We caution international customers not to order if your country has closed their borders, as many packages are being returned during this time.

    What Does It Mean To Backorder A Wig?

    • If a wig is out of stock, the “Add to Cart” button should say “Backorder”. Payments for backorders are taken up front and place you on a priority waiting list. Backordered wigs will be shipped upon warehouse replenishment. Please allow the current processing time to pass before receiving a shipping notification.
    • Out of stock wigs do not have guaranteed restock dates. Rough estimates are provided, but we cannot promise when items will replenish. For more information, please visit our restock page. 
    • We do not ship partial shipments. Orders with both in stock and backordered items will ship when the backordered item is restocked. In stock items are always allocated for your order. If you prefer to receive your in stock item first, please place separate orders.
    • Makeup and styling accessories cannot be backordered.
    • We cannot combine shipments.


    When Will I Get My Package?

    Orders normally process in 3-5 business days, or 7-10 business days during high volume periods. Please view the cart or site banner for current processing times. Processing time does not include weekends or holidays. Business hours are Monday through Friday, 8am to 4pm MST.

    We pride ourselves on fast shipping, but we cannot guarantee same day shipment, even on express 1-2 day packages. Please contact us at orders@arda-wigs.com if your order is time-sensitive. The subject of your email should state - RUSH [your order number].

    To cancel your order, please email us as SOON as possible with the subject - CANCEL [your order number]. We will do our best, but we cannot guarantee canceling your order before shipment.

    If You Live in the U.S

    We offer both USPS and UPS shipping methods. PLEASE NOTE: These are USPS/UPS estimated times as stated on their website. We do not control these estimations! Shipping estimates are not guaranteed and actual shipping times will vary. These shipping times are after processing time has passed.

    USPS First-Class: 3-5 business days. 14 oz or less. Not insured.
    USPS Priority: 2-3 business days. 
    USPS Express: 1-2 business days. Overnight not guaranteed. 
    UPS Ground: 4-7 business days.
    UPS 2-Day Air: 2 business days.
    UPS Next Day Air: 1 business day. Best option for overnight.

    All of the shipping methods listed above include shipping insurance EXCEPT USPS First-Class. Unfortunately, if you choose First-Class and it gets lost, we cannot replace it!  

    **Due to shipping price increases and product cost increases, we have had to temporarily suspend our free shipping option as an emergency measure while we examine our margins. We are working to look at options to offer free shipping again soon. This was forced on us very unexpectedly and we are very sorry for the unexpected inconvenience to our customers.**

    International

    Some things to keep in mind for international shipping:
    • International packages will be subject to additional fees for customs/duty charges imposed and collected by your country's customs office.
    • Customs fees are the responsibility of the customer and are not collected or paid in advance by Arda Wigs.
    • We cannot mark packages as “gifts".
    • International customers from Germany: We are not responsible for fees if a package is returned to us. Please contact your local customs office before placing an order to familiarize yourself with your local customs office's policies. If your state's customs has specific guidelines in order to process your package, please contact orders@arda-wigs.com with special
      instructions.
    • International customers from Canada: The Canadian government offers instructions and documents on self-accounting for imports which may save you money on import broker fees added by couriers like UPS or DHL. You can find that information here.

    Please note, UPS International packages that are refused at customs may be subject to export fees, which will be deducted from your refund after the package arrives back to our warehouse.


    USPS First-Class International: For packages under 4 lbs. Average delivery 2-6 weeks. No tracking or insurance; use at your own risk.
    USPS Priority International: Average delivery time 6-10 business days. Insured with tracking.
    USPS Priority Express International: Average delivery time 3-5 business days. Insured with tracking.
    UPS Standard: Average delivery time 2-5 Business Days (Canada and Mexico only).
    UPS Worldwide Expedited: Average delivery time 2-5 Business Days.
    UPS Worldwide Express Plus: Average delivery time 1-3 Business Days.

    What If My Package Is Lost, Stolen, Or Damaged?

    Shipping insurance is included on Priority and Express USPS domestic and international packages, as well as all UPS packages. Shipping insurance is not included on USPS First Class domestic or international. Please be aware that we cannot offer replacements on parcels shipped via this method. Claims for Priority and Express packages not received can be filed for USPS Priority Mail no sooner than 15  days after shipment, and no sooner than 7 days for USPS Priority Express. All claims filed through USPS must be made no later than 60 days after the package originally shipped.

    If your tracking number states that your package is delivered but you have not received anything, please be sure to check your mail area (mailbox, lobby, front desk, etc), as well as with neighboring residences. If your tracking number says delivered and still nothing has turned up after 48 hours, please contact us at orders@arda-wigs.com and we will do our best to get the claims process underway as quickly as possible if you selected Priority Mail or Priority Mail Express. Claims cannot be filed for USPS First Class.

    Claims process and investigation typically takes 2-4 weeks before a refund or replacement can be provided. Claims cannot be filed for USPS First Class.

    I think my wig is defective. What do I do?

    Please email us at orders@arda-wigs.com! We try to quality check everything, but mistakes may slip past us. Provide your order number, let us know the issue, and send photos. Defects are a case by case basis, but we are happy to assist you in any way we can! 


    Sometimes you have questions that need answering ASAP! Please browse our FAQ below, and you may be able to avoid waiting 1-2 business days for an email reply!

    Jump to: General | Orders & Shipping | Backorders & Restock | Conventions | Tutorials & Styling


    General

    Yes! CLASSIC fiber is heat-resistant up to 420°F / 215°C, and SILKY up to 350°F / 175°C. We suggest using styling tools in the medium (250-300°F /120-150°C) range to extend the lifespan of your wig. Premium lace front wig resistance is closer to SILKY's.

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    For more information on the differences, check out our Classic vs Silky page!

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    Most of our wigs are about 23 inches circumference and can stretch up to around 25 inches, which can fit most heads! Wigs that are smaller or do not have as much stretch will include such information in their site description. If you have a lot of hair, braid or twist it in 2 or more sections around your head before putting on a wig cap. To increase the size further, an easy trick is to cut a spot in the wig behind each ear, and use the wig's elastic to bridge the gaps together to give you up to an extra inch on each side. Below is a handy head measuring guide for our wigs!

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    We have a limited number of sponsorship positions that we select every quarter through our blog. Please make sure you are subscribed to our newsletter to receive the announcement for when applications are open! Requirements: 3 examples showing work & active Arda customer.

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    While we do our best to carry a variety of products in numerous colors, unpopular items can take up a lot of space in both our warehouse and on restock orders. Items that do not sell are eventually discontinued and removed. This means we can use that space to better stock our in-demand items, and create new styles and colors too. If a new or trending character pops up that may need a discontinued item, we can always bring it back again!

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    Orders & Shipping

    Arda has a processing time of 3-5 business days. Sometimes we will ship orders out much faster, but it all depends on our volume! During sales, processing time increases to 5-7 or 7-10 business days. If you are on a deadline, please email us at orders@arda-wigs.com! We would love to work with you to make sure you receive the items you purchased in a timely manner. Please note that we cannot fulfill rush requests during sales. IF YOU BACKORDERED AN ITEM, your entire order will not ship until your order can be completely fulfilled! Backorders & Restock FAQ category will have more details, along with our Backorder policy page.

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    It depends on the weight of your package, and the distance the package travels from our warehouse in Salt Lake City. For better estimates, please add the item(s) to your cart, and proceed to checkout. You can view prices for each type of shipping method BEFORE you complete your order.

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    We do not have any way of paying your country's customs fees before shipment. We also have no way of estimating or prepaying those fees since there is no database for us to go through to do so. Unfortunately, as it stands currently, the only way they can be paid is on the buyer's side. This would be true for any parcel going through the USPS service from America. USPS shipping charges cover shipping only, not customs and customs handling fees by your country’s mail service. International packages may be subject to additional fees for customs/duty charges. Please note that we cannot mark packages as “gift” to help you evade customs as that’s international mail fraud. We know customs can be quite a hassle, but unfortunately these fees are well beyond our control. Buyer beware, and know your country’s laws to avoid disappointment.

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    Unfortunately, we can only offer free shipping on domestic orders at this time. Apologies!

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    There are a few reasons why this may happen!

    1. Did you apply a coupon or discount code to your cart? This is known to cause issues and confusion, as the free shipping promotion to your entire cart (before taxes) needs to meet or exceed $75 USD upon checkout. Applying discounts will affect this if it causes your order to go under $74.99 and below!
    2. Our free shipping option does not take taxes or shipping prices into account.
    3. Gift cards, raffle tickets, and other digital items do not apply towards free shipping.
    4. Free shipping does not apply to Lumin's Workshop EVA Foam sheets due to the shipping size.

     

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    Yes but the storefront is closed right now. We will let you know when it opens again!

     

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    A: Shipping insurance is included on Priority and Express USPS domestic and international packages, as well as all UPS packages. Shipping insurance is not included on USPS First Class domestic or international. Please be aware that we cannot offer replacements on parcels shipped via this method.

    If your tracking number states that your package is delivered but you have not received anything, please be sure to check your mail area (mailbox, lobby, front desk, etc), as well as with neighboring residences. If your tracking number says delivered and still nothing has turned up after 48 hours, please contact us at orders@arda-wigs.com and we will do our best to get the claims process underway as quickly as possible. Claims process and investigation typically takes 2-4 weeks before a refund or replacement can be provided.

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    A: Please email us at orders@arda-wigs.com! We try to quality check everything, but mistakes may slip past us. Provide your order number, let us know the issue, and send photos. Defects are a case by case basis, but we are happy to assist you in any way we can!

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    A: All sales are final on clearance and discontinued items. We apologize for the inconvenience.

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    Backorders & Restock

    Please see our Backorder & Shipping Policies page for more details!

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    Unfortunately we cannot, sorry! When an order is placed, it only covers the shipping process of one package. Your order will not be shipped out until ALL items are accounted for. If you want an in stock item sooner, please purchase it on a separate transaction! We understand it’s a hassle, but we can ship in stock orders much more quickly that way!

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    That depends on the item(s)! Please visit our restock page for more information. Completed orders containing backordered items will ship out shortly after our restock arrives. This means if your order contains more than one backordered item, it will be shipped after all backordered items are received in our warehouse, which includes orders with items on different restocks. If you do not see an item listed, feel free to email us at orders@arda-wigs.com.

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    You might be ordering during a sale! Backorders are temporarily disabled during ALL of our sales. You can backorder a wig again as soon as the sale is over. If there is no sale going on, please contact us. Keep in mind that only WIGS and WIG ACCESSORIES can be backordered. Styling tools, makeup, crafting items, etc cannot be backordered.

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    All restocks are soft dates only. This is because we are at the mercy of shipping times and customs holds for all restock shipments. Sometimes we won’t know the arrival date of our restock until the week before! We do our best to keep everyone fully updated, but oftentimes, we only have a soft date far in advance. This is why all restocks go by month instead of exact days of the week.

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    We are likely processing your order as you read this. Please wait the current posted processing time, and email us in the event it has passed and you've not received a tracking number.

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    Conventions

    Check out our convention schedule here! Please note that our schedule is subject to change throughout the year.

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    We only bring a specific selection of wigs to each convention. It is usually based on popularity and/or current and trending anime, video games, etc. If you would like to purchase a specific wig at our booth, please request it!

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    We post a request form 2-3 weeks before a show. Check out that link and submit your request! The link will be available via social media, newsletter, and our Convention Schedule page once we have it ready. Out of stock items do not apply. Requests are NOT guaranteed unless we have confirmed with you via email! If we cannot process your request, we will do our best to accommodate you otherwise!

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    Tutorials & Styling

    Arda does not offer either of these services, though we are working on offering that soon! In the meantime, please feel free to check out our list of recommended wig commissioners! You may find and artist who can style just what you need for your next project. (Note: Arda is not responsible for 3rd party transactions)

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    Actually, yes! This tends to happen with longer, straight styles. Some loose fibers may come out with the first combing. Be sure to use a wide-tooth comb! Brushes tend to pull out more fiber.

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    Wigs without skin tops may have crimped fiber. This is intentional and helps with styling or adding volume to your wig. Examples of crimped tops are Inigo, Jaguar, Jareth, Jareth Long, Caine, Kyle, Le Tigre, and Vegas.

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    Yes! Our CLASSIC fiber is heat-resistant up to 420°F / 215°C, and SILKY to 350°F / 175°C. We suggest using styling tools in the 250-300°F /120-150°C range to extend the lifespan of your wig.

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    To wash your wig, mix a gentle shampoo with cool-to-lukewarm water. Avoid hot water, as this will relax curly wigs. There is no need to lather; gently swish the wig around, then rinse and pat with a towel. Hang or lay out to dry. We offer wig shampoo on our site here!

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    To untangle, use a wide tooth comb or your fingers, gently and gradually working your way from bottom to top. Do not pull as this will stretch the fibers and can cause breakage and frizzing! Persistent knots can be carefully trimmed out of the hair using a pair of small scissors or shears. For curly wigs, work on one ringlet at a time, wrapping the strand around your fingers to restore the curl. A soak in a mixture of water and fabric softener followed by a thorough rinse can help to make the fibers even softer. We offer wonderful detangler sprays on our site here!

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    Products intended for styling hair shouldn't damage the wig fibers, but please be aware of harsh chemicals that can damage the wig cap's material such as bleaching agents. If you are wearing the wig while swimming in saltwater or a pool, it should be fine as long as you wash the wig afterwards. Check out our Wig Care Products!

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